Assistant Sales Manager

Mariner Finance, LLCDickson City, PA
1dOnsite

About The Position

Are you looking for a position where you have variety in your daily tasks and duties? Do you thrive working in an energetic and fast-paced environment? Are you looking to be a part of a team where you can make an impact by providing high-quality results and grow your career with an organization? If you answered yes to these questions, our Assistant Branch Manager role is a perfect fit for you – apply today! Assistant Sales Manager Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Promote branch operations by providing exceptional customer service and meeting or exceeding your individual sales and delinquency targets/goals. Your daily responsibilities will include servicing existing and potential customers, collecting delinquent accounts, and supporting the manager in overseeing daily operations when needed. This position also assists in coaching teammates for improved results and takes point in daily administrative tasks to ensure proper completion. Prepare to take on increasing leadership responsibilities as you grow in this role and continue growing your career with Mariner Finance!

Requirements

  • Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience.
  • High school diploma or equivalent.
  • Reliable transportation required.
  • Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
  • Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.
  • Ability to complete essential duties/functions in a timely, accurate manner.
  • Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training.
  • Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
  • Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

Nice To Haves

  • Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree.
  • Bilingual fluency in Spanish/English.
  • Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.

Responsibilities

  • Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products.
  • Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
  • Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
  • Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
  • Assist the Branch Manager by preparing reports as needed.
  • Maintain compliance in the branch.
  • In manager’s absence, coordinate functions and daily operational issues through communication with the District Manager.
  • Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
  • May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Benefits

  • Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
  • Vision Insurance
  • Dental Insurance
  • Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
  • Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
  • 401(k) and Company Matching Contributions
  • Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
  • 11 Paid Holidays
  • FMLA
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Referral Incentives
  • Education Assistance Program
  • Complimentary FIMC Membership Plan
  • Access to industry-specific training programs

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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