Assistant Sales Manager

Hand & Stone - 215 Larkin Dr - Monroe, NY•Monroe, NY

3h•$18 - $20

About The Position

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself. Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace? As the Assistant Sales Manager, you will direct and organize the overall operation of the spa sales department to deliver an outstanding customer experience, meet and exceeding sales and membership goals through exemplary customer experience and customer satisfaction.

Requirements

2 to 3 years service sales experience of memberships, subscriptions, or similar type services.
2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
A high emotional IQ motivator who thrives on coaching and team development.
Goal-oriented with a proven track record of driving results.
An excellent communicator who inspires positivity and accountability.
Someone who leads from the front desk and breakroom — not from the office.

Responsibilities

Lead daily huddles that energize and align the team.
Lead by example, walk the talk.
Build, coach, and motivate a team to crush sales and membership goals.
Keep the customer experience at the heart of everything — from check-in to check-out.
Celebrate wins, recognize talent, and grow your team’s confidence and skills.
Roll out promotions, contests, and community events that bring the spa to life.
Own and manager membership experience and retention.
Own the numbers — track results and turn insights into action plans that win.