Assistant, Revenue Cycle Management, Billing

Cardinal Health

100d • $21 - $21

About The Position

The Revenue Cycle Management (RCM) team at Cardinal Health focuses on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient’s account balance is zero. Directly supporting cCare, the largest private oncology practice in California, our experienced revenue cycle management specialists simplify and optimize the practice’s revenue cycle, from prior authorization through billing and collections. The Billing Representative is responsible for verifying, distributing, and managing all billable services for reimbursement to the medical facility. This role works directly with insurance companies, healthcare providers, and patients to ensure claims are processed and paid accurately and efficiently. The position requires strong attention to detail, time management, and accountability to complete tasks independently and within established timelines. A solid understanding of Accounts Receivable (AR), payer follow-up, and managed care structures such as DOFRs and IPAs is essential.

Requirements

• 0-2 years of experience, preferred.
• High School Diploma, GED or equivalent work experience, preferred.
• Knowledge of insurance reimbursement procedures, CPT, ICD-10, HCPCS codes, and medical billing policies.
• Strong organizational and time management skills.
• Ability to work independently and take ownership of assigned responsibilities.
• Excellent communication and customer service skills.

Nice To Haves

• Familiarity with Oncology, Radiation, and Urology billing is preferred.
• College education or vocational training in medical billing preferred.

Responsibilities

• Research, correct, and resubmit rejected and clean claims to insurance companies electronically or by paper.
• Maintain accurate records of billing activity, claims, insurance communications, and settlements.
• Monitor multiple accounts while ensuring compliance with payer rules and regulations.
• Respond to inquiries from patients, staff, and insurance companies in a professional and timely manner.
• Demonstrate accountability by completing assigned tasks with minimal supervision and within deadlines.
• Prioritize workload effectively in a fast-paced environment.
• Maintain high standards of accuracy and attention to detail in all billing activities.
• Apply working knowledge of DOFRs (Division of Financial Responsibility) and IPAs (Independent Physician Associations) in billing workflows.
• Successfully complete other duties and projects as assigned.
• Accurately verify claims for required authorization and provider credentialing prior to submission.
• Reference and utilize internal tools and payer-specific resources to ensure clean claim submission.
• Ensure all assigned billing tasks are completed daily, maintaining consistency and accountability.
• Maintain awareness of payer-specific billing nuances and documentation requirements to prevent delays.
• Collaborate with team leads and supervisors to resolve discrepancies before claim submission.

Benefits

• Medical, dental and vision coverage.
• Paid time off plan.
• Health savings account (HSA).
• 401k savings plan.
• Access to wages before pay day with myFlexPay.
• Flexible spending accounts (FSAs).
• Short- and long-term disability coverage.
• Work-Life resources.
• Paid parental leave.
• Healthy lifestyle programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees