Assistant Retail Store Manager

Outdoor ResearchSeattle, WA
1d$25 - $27Onsite

About The Position

The Assistant Retail Store Manager runs the day-to-day operations at the Outdoor Research Seattle Store alongside the Retail Store Manager while being a great team leader and providing legendary customer service.

Requirements

  • High school diploma or equivalent
  • 3+ years of experience in retail sales and/or 1+ year of managing experience preferred
  • Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.
  • Proficient in POS systems and MS Office products
  • Ability to effectively mentor Sales Associates
  • Ability to provide constructive feedback and set expectations for staff
  • Excellent communication & customer relationship skills
  • Self-managed and motivated and able to solve problems efficiently and effectively
  • Ability to train staff and effectively delegate tasks to ensure the store runs efficiently
  • Be approachable and able and eager to initiate customer interaction
  • Ability to meet schedule and attendance requirement

Nice To Haves

  • Participation in one or more of OR core sports preferred

Responsibilities

  • Foster a commitment to provide Outdoor Research legendary customer service and instill in your staff the same commitment and drive
  • Be personally available to everyone
  • Motivate staff to contribute to the productivity of the retail store
  • Greeting and assisting customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process
  • Assist the store manager in supervising staff to create an exemplary shopping experience for our customers
  • Manage the day-to-day operations of the Seattle Store
  • Step into the roll as Manager-Seattle Retail Store as necessary
  • Utilize daily register to account for all daily sales numbers
  • Maintain the store labor schedule to ensure an appropriate level of staffing is always in place to accomplish the store goals
  • Maintain security in the retail store to include safe operation, cash handling, alarms and CCTV
  • Assist Manager-Seattle Retail Store in ensuring company policy and procedures are communicated and followed accordingly by staff
  • Oversee new hire training of new staff in the retail store
  • Provide timely feedback to store employees and keep a log of incidents for reviews and disciplinary actions
  • Other duties as assigned by the Manager-Seattle Retail Store

Benefits

  • 11 paid holidays each year and 3 floating holidays
  • Transportation benefits
  • PTO
  • Paid volunteer time
  • Comprehensive medical, dental and vision plans
  • 401K with discretionary company match
  • Ron Gregg Outdoor Benefit
  • Product discounts
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