Assistant Retail Store Manager

Outdoor Research • Seattle, WA

1d • $25 - $27 • Onsite

About The Position

The Assistant Retail Store Manager runs the day-to-day operations at the Outdoor Research Seattle Store alongside the Retail Store Manager while being a great team leader and providing legendary customer service.

Requirements

• High school diploma or equivalent
• 3+ years of experience in retail sales and/or 1+ year of managing experience preferred
• Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.
• Proficient in POS systems and MS Office products
• Ability to effectively mentor Sales Associates
• Ability to provide constructive feedback and set expectations for staff
• Excellent communication & customer relationship skills
• Self-managed and motivated and able to solve problems efficiently and effectively
• Ability to train staff and effectively delegate tasks to ensure the store runs efficiently
• Be approachable and able and eager to initiate customer interaction
• Ability to meet schedule and attendance requirement

Nice To Haves

• Participation in one or more of OR core sports preferred

Responsibilities

• Foster a commitment to provide Outdoor Research legendary customer service and instill in your staff the same commitment and drive
• Be personally available to everyone
• Motivate staff to contribute to the productivity of the retail store
• Greeting and assisting customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process
• Assist the store manager in supervising staff to create an exemplary shopping experience for our customers
• Manage the day-to-day operations of the Seattle Store
• Step into the roll as Manager-Seattle Retail Store as necessary
• Utilize daily register to account for all daily sales numbers
• Maintain the store labor schedule to ensure an appropriate level of staffing is always in place to accomplish the store goals
• Maintain security in the retail store to include safe operation, cash handling, alarms and CCTV
• Assist Manager-Seattle Retail Store in ensuring company policy and procedures are communicated and followed accordingly by staff
• Oversee new hire training of new staff in the retail store
• Provide timely feedback to store employees and keep a log of incidents for reviews and disciplinary actions
• Other duties as assigned by the Manager-Seattle Retail Store

Benefits

• 11 paid holidays each year and 3 floating holidays
• Transportation benefits
• PTO
• Paid volunteer time
• Comprehensive medical, dental and vision plans
• 401K with discretionary company match
• Ron Gregg Outdoor Benefit
• Product discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED