Assistant Retail Store Manager
About The Position
FASHIONPHILE is seeking a Full-Time Assistant Store Manager for our Scottsdale, AZ (Domain) location. In this role you will demonstrate ownership for the retail location by maximizing store productivity and profitability. You’ll develop plans to achieve sales and productivity goals, and work closely with the store manager to evaluate market information and create strategies that can impact showroom results. You will lead by example, set the tone for the store, and provide feedback to the store manager that will result in a more efficient, productive, and profitable location that exceeds Fashionphile ONE service expectations. Available to work traditional Retail operating days/hours that may include weekends, evenings and holidays.
Requirements
- Minimum of 3 years in a leadership role, working in a fast paced retail environment
- Extensive experience in customer service and sales within the retail sector
- Excellent client service and communication skills
- Demonstrated ability to establish and nurture long-lasting customer relationships.
- Tech savvy with the ability to work with multiple tech devices, google drive and apple products
- Strong attention to detail and self-motivation
- Comfortable with flexible work schedule to meet the needs of the business
Nice To Haves
- Knowledge of high-end luxury handbags and accessories
- Knowledge of Salesforce
Responsibilities
- Creating and upholding best in class luxury experience for procuring goods from clients and assisting them with purchasing items.
- Achieving sales goals , conversion expectations, circularity, KPI’s and all service responsibilities.
- Supporting the sales floor coverage and any other call to action customer service duties that may arise.
- Coaching, training and upholding clienteling and outreach responsibilities including follow through on all assigned targeted outreach data list (BOPS, SF Scheduler, Online Geo targeted list). Build a personal repeat business of Fashionphile with client books, outreach and customer retention.
- Attending HR training classes around employee conduct, harassment free workplace, attendance and timekeeping, giving/receiving feedback and corrective actions. Directly supporting managers with employee coaching, development and delivering 1:1 TB’s.
- Recruiting, hiring and training new employees and delegate work in lieu of store manager.
Benefits
- Medical, Dental and Vision Coverage
- FSA options for Medical, Dependent Care & Commuter Benefits
- Paid Time off, Paid Sick Time, and Paid Holidays
- 401(k) with generous match program
- Free Life Insurance and AD&D
- Long-Term Disability Insurance
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
