Assistant Retail Store Manager

Workforce SolutionsWisconsin Dells, WI
3dOnsite

About The Position

The Assistant Store Manager supports the Store Manager in leading the overall operations, performance, and customer service of the store. This position helps oversee daily operations, supervises staff, maintains merchandising standards, and ensures store quality, safety, and profitability. In the Store Manager's absence, this role is responsible for coordinating and directing all store activities. An ideal candidate thrives in a fast‑paced retail environment, demonstrates strong leadership skills, and brings a customer‑focused mindset to every shift.

Requirements

  • Previous experience working in retail.
  • Excellent communication and customer service skills.
  • Ability to maintain composure and efficiency during busy periods and seasonal volume spikes.
  • Ability to meet physical job requirements and work in a hands‑on retail environment.

Nice To Haves

  • Leadership experience training, coaching, and overseeing staff preferred.

Responsibilities

  • Supporting the Store Manager in planning, organizing, and directing store operations.
  • Monitoring store cleanliness, stock levels, merchandising standards, and overall customer experience.
  • Ensuring correct pricing, timely price changes, accurate POS operations, and proper product rotation.
  • Overseeing cash handling processes, records related to margins/markdowns, and loss prevention practices.
  • Maintaining store security standards and enforcing policies and procedures.
  • Supervising employees, providing coaching and feedback, supporting training, and promoting a positive team culture.
  • Managing staff work schedules to ensure consistent service and operational coverage.
  • Ensuring displays are well‑built, properly signed, and optimized for sales.
  • Supporting a clean, safe, and efficient store environment.

Benefits

  • PTO and holiday pay
  • Medical, dental, and vision insurance
  • 401k with employer contribution
  • Disability insurance
  • A supportive, family-owned environment where employees are valued
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