Assistant Retail Store Manager

Goodwill Industries of Southeastern Michigan•Saline, MI

1d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in the operation of the retail outlets and oversees the operation of the store and supervises assigned personnel in the absence of the Store Manager. From its early beginnings of seeking donations to process and offer for sale, to the current operation of four stores in Adrian, Monroe, Temperance, Lambertville, Dundee and Saline, doing industrial work for local industries and providing a wide range of training and employment services, Goodwill Industries continues to assist persons with disabilities and other barriers to employment. The role specifically assists the store manager in the operation of the retail outlets.

Requirements

High school diploma or equivalent
One year experience in sales
Able to communicate and interact with the public
Able to stand for two hours at a time over a period spanning up to eight hours
Able to bend, stretch, and reach
Must be able to work evenings and weekends
Able to lift 40 pounds and move large boxes, furniture, and other heavy items

Nice To Haves

Retail supervisor experience preferred

Responsibilities

Acts as store manager during the absence of the store manager
Responsible for opening and closing store, and ensuring security of premises
Supervises assigned store personnel
Maintains and promotes good customer relations
Responsible for handling the sales revenue (including night deposits)
Ensures store is clean, organized, and aisles are not blocked
Arranges displays
Straightens shelves and hangs items as necessary
Enters storage areas to store merchandise and bring to display floor
Works one-on-one with trainees on interpersonal skills, production, work quality, and other skills chosen by the trainees to help them obtain and maintain community employment
Ensure documentation and compliance with CARF standards
Maintain applicable safety standards, rules, and regulations in areas of responsibility
Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community
Work with integrity and provide exemplary customer services to internal and external stakeholders
Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill
Utilize the resources of the organization in an efficient and effective manner
Commitment to innovation, continuous learning, and leading change in creating community value
Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve
Represent the organization to the public with a courteous, helpful and business-like attitude
Carries out additional duties as assigned by the store manager or Vice President of Donated Goods
Promotes and demonstrates cooperation and teamwork