Assistant Retail Store Manager

AT&T • West Hartford, CT

1d • Onsite

About The Position

As an Assistant Retail Store Manager at AT&T, you will be at the forefront of store operations, leveraging your retail knowledge and leadership skills. You will help oversee daily store operations, manage and develop a team, and ensure AT&T customers receive best-in-class services, entertainment, and technology. This role involves partnering with a store manager to handle all aspects of daily retail store operations, including assisting with merchandising, product launches, and working to meet and exceed sales objectives. You will be responsible for ensuring customers have an extraordinary experience with AT&T products and services. The company provides best-in-class paid training to prepare you for leadership success, and you will gain valuable experience coaching a team of retail sales consultants to help them achieve sales and service goals.

Requirements

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls
• Strategic perspective and the ability to champion change

Responsibilities

• Help oversee store operations
• Manage and develop a team
• Ensure AT&T customers experience best-in-class services, entertainment and technology
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store
• Assist with merchandising and product launches
• Help to meet and exceed sales objectives
• Ensure that customers are provided with an extraordinary experience with our products and services
• Coach a team of retail sales consultants to ensure they meet sales and service goals
• Inspire your team through high performance, collaboration, and teamwork
• Utilize professional expertise to solve problems and analyze issues
• Take initiative and striving and creating results

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees