Assistant Retail Manager-Full Time

Goodwill Industries of Western Michigan • Zeeland, MI

78d

About The Position

The Assistant Retail Manager will play a crucial role in changing lives through the power of work by assisting store management with the execution of daily operations of a retail store. This position excludes personnel issues but encompasses a variety of responsibilities aimed at ensuring the smooth operation of the store. The role offers family-friendly hours, a flexible schedule, and is closed on major holidays, promoting a caring and inclusive culture while supporting a great cause.

Requirements

• High school diploma or equivalent required.
• Minimum of two (2) years experience in retail operations required.
• Supervisory experience preferred.
• Proficient in the use of computers and Microsoft Office Suite.
• Demonstrate accuracy with accounting and bookkeeping.
• Maintain a good driving record, valid insurance, and valid driver license.
• Maintain a valid powered industrial truck license, when required.

Nice To Haves

• Experience in customer service and handling customer complaints in a courteous manner.
• Knowledge of Kaizen principles and ability to follow 5S Checklist, procedures, signage, and layout.

Responsibilities

• Assist the Retail Store Manager with general operations, including acquisition, display, and sale of merchandise.
• Perform administrative and clerical duties of store operations, providing sales reports and accurate retail information.
• Oversee all personnel, clients, and volunteers assigned to the retail store.
• Direct training and assist with employee performance evaluations.
• Handle personnel issues, provide proper documentation, and assist with corrective actions when required.
• Enforce store procedures and GIWM policies on a day-to-day basis.
• Ensure grounds and building are properly maintained, reporting need for repairs and recommending replacements.
• Enhance security and loss prevention.
• Ensure safety compliance for all OSHA/MIOSHA requirements and GIWM safety regulations.
• Perform job functions of a Lead Cashier and Retail Associate as required.

Benefits

• Family-friendly hours
• Flexible schedule
• Closed on major holidays
• Employee discount
• Caring & Inclusive culture
• Supports a great cause

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees