Assistant ReStore Manager

Habitat Charlotte Region•Statesville, NC

8d•$25•Onsite

About The Position

One of the leading affordable housing nonprofits in the region, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation, and financial literacy training. As an Assistant ReStore Manager, you play a key leadership role in supporting daily store operations and advancing Habitat’s vision of a world where everyone has a safe and affordable place to live.

Requirements

Ability to stand for extended periods of time
Ability to move merchandise throughout the store
Ability to perform repetitive movements over long periods of time
Ability to lift 50 lbs. unassisted, 70 lbs. with assistance
Ability to work flexible schedule, including evenings, Saturdays, and holidays
Ability to obtain Forklift Certification and operate a forklift on a regular basis
Ability to climb steps to Forklift cab

Responsibilities

Monitor and track daily sales against budget; review P&L and GL reports monthly with the ReStore Manager
Perform managerial duties including opening/closing the store, cash handling, safe counts, transaction research, returns/exchanges, inventory counts, and shipment receiving/logging
Maintain store operations, policies, and procedures in the absence of the ReStore Manager
Assist with basic HR functions including interviewing, hiring, training, and employee counseling
Lead, train, develop, and engage store staff and volunteers using a positive leadership approach
Ensure safe, efficient handling of merchandise and donations
Maintain a clean, organized, and safe store environment for employees, volunteers, and customers
Ensure compliance with all legal, safety, and organizational requirements
Represent Habitat positively to donors, customers, volunteers, HIPs (Homeowners in Progress), and Community Service Workers
Deliver and uphold exceptional customer service standards across the store team
Ensure volunteers, donors, HIPs, and Community Service Workers have a meaningful and engaging experience
Collaborate with Volunteer Services to recruit and retain long-term volunteers
Partner with internal departments including HR, IT, Accounting, and Volunteer Services
Accurately complete reports and end-of-day documentation
Maintain regular, reliable attendance and adhere to assigned schedules
Maintain professional, ReStore-appropriate appearance
Adhere to Habitat’s Code of Conduct and all organizational policies
Perform additional Habitat Charlotte Region duties as assigned