Assistant Restaurant Manager

Omni Hotels & Resorts • Richmond, VA

3d

About The Position

As the Assistant Restaurant Manager, you will be responsible for assisting the Food & Beverage Manager in overall management of the hotel's restaurant outlets, Westham Tavern & Porch.

Requirements

• This position requires a 50 hour work week.
• Associates or Bachelors degree in a hospitality field preferred, or equivalent experience.
• Must have the ability to manage and meet deadlines.
• Must be able to work a flexible schedule including weekends and holidays.
• Individual must be able to work in fast pace environment and multitask.
• Proven effective leader and ability to delegate.
• Able to train, develop and lead a team to success.
• Must possess excellent written and verbal communication skills as well as organizational skills.
• Must be able to work a flexible schedule to include weekends and holidays.
• ServSafe Food Manager Certification and Tips Certifications, or ability to acquire in the first 30 days of employment.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Experience in directing the work of others
• Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations.
• Ability to use discretion in providing direction to others
• Effective oral communication skills
• Strong interpersonal skills
• Strong problem-solving skills
• Team-building skills

Responsibilities

• Assist in overall management of the Food & Beverage Department as outlined by the Director of Food & Beverage, and the Food & Beverage Outlets Manager.
• Remain present during operational “golden hours,” assist with monitoring product pars, assisting staff when necessary.
• Hold daily Stand-Up meetings. Monitor team members' overall performance and utilization of skills learned during the Power of Engagement Modules.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guest professionally via phone or email usage.
• Ensure all prepared dishes meet Virginia Health Department standards and Omni Richmond Hotels standards for safety, presentation and quality.
• Assist Food and Beverage Outlets Manager in scheduling, forecasting, budgeting and managerial coverage
• Participate in interviewing new employees as needed.
• Prepare maintenance requests using Synergy and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, and bottles totally empty daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees