Assistant Restaurant Manager, Food & Beverage-Italian

Harrah's Cherokee Casino Resort • Cherokee, NC

5d

About The Position

Contribute to the operating success of the property by operating a successful and exciting restaurant. Be an energetic people person who is a highly visible front of house manager specializing in building strong relationships with players & employees.

Requirements

• High school diploma/GED required
• BSBA degree from an accredited educational institution in business or hospitality preferred or total of 5 years’ experience in the Food and Beverage industry required
• One to three years supervisory experience required
• Two years managerial experience in a full-service restaurant preferred
• CARE certified
• Manager Serve Safe certified
• Must demonstrate the following essential knowledge and skills:
• Knowledge of food preparation and presentation
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
• Excellent interpersonal skills
• Documented excellent leadership/motivational skills
• Knowledge of budgetary and planning activities
• Able to attend to multiple priorities simultaneously
• Problem-solving abilities
• Willing to learn and be adaptable
• Attention to detail/Observant
• Documented teamwork behaviors and attitudes
• Neat, well-groomed appearance with excellent personal hygiene
• Must be able to be on feet for 8-hour shift
• Must be able to stoop, bend, reach, kneel, twist and grasp items
• Must be able to lift 25 pounds and carry 5 pounds
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds and air quality including secondhand smoke
• Must be able to work a flexible schedule including weekends and evenings
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak and understand English

Nice To Haves

• BSBA degree from an accredited educational institution in business or hospitality preferred
• Two years managerial experience in a full-service restaurant preferred

Responsibilities

• Perform all manager duties in absence of a Restaurant Manager
• Assist in the preparation of annual budgets and plans for restaurant operations
• Assist in the preparation of annual staffing projections for restaurant operations
• Provide input and feedback on menu design
• Ensure all food and beverages served meet established standards
• Enforce appearance standards
• Encourage Spotlight standards; serve as Spotlight role model
• Build templates for schedules, shift logs, seating charts
• Ensure service recovery activities
• Assist in the selection of new employees, training and providing each with the knowledge, development and appropriate direction to perform his/her responsibilities
• Provide continuous positive coaching for development of employees and appropriate corrective action when necessary
• Ensure completion and delivery of accurate timely performance appraisals and maintains accurate work history entries
• Special projects, as requested
• Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
• Develop and maintain strong teamwork between front of house and back of house restaurant personnel as well as work with other departments for the overall good of the casino
• Responsible for, or actively participates in, the initiation of personnel actions including but not limited to: interviews, training, candidate selection, terminations, performance reviews, promotions, transfers and disciplinary actions
• Train subordinates, providing each with the knowledge, development and appropriate direction to perform his/her responsibilities
• Conduct pre-shift meetings to communicate important information
• Serve as communication liaison to subordinates and to F&B Manager
• Assist in monitoring Bartenders and other employees with cash to ensure proper cash handling procedures
• Assist in conducting a physical inventory of bar ware and requisition replacement items as needed
• Ensures all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
• Monitor asset control of liquor bottles, draft and bottled beer, and wine
• Adhere to regulatory, departmental and company policies in an ethical manner
• Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees