Assistant Restaurant Manager - Shake Shack

SSP•Findlay Township, PA

1d•$60,000 - $65,000•Onsite

About The Position

We have an exciting opportunity for an Assistant Restaurant Manager at the Pittsburgh International Airport (PIT). We have many new units opening soon, such as Bad Egg, Mi Casa, and Stack and Press! This is an amazing opportunity to get in at the ground floor and have opportunities for quick growth! What You’ll Do: Manage All Restaurant and Customer Service Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action. Lead and Develop Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment. Systems and Processes: Maintains adherence to all company policies and procedure. Merchandising and Displays: Maintain all brand standards, display presentations and signing standards and monitor inventory levels. Office Management: Handle tasks such as management of receiving, inventory, purchasing, team member scheduling and payroll. Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports. Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.

Requirements

Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
Experience: 2+ years in the restaurant industry in a management/supervisory capacity.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.