Primary Responsibilities Operational Leadership Strategic Planning: Lead short- and long-term planning for the outlet, including group accommodations, restaurant service, and supply inventory. Daily Oversight: Manage work schedules, productivity, and payroll; adjust staffing levels in real-time based on resort occupancy. Administrative Precision: Oversee ordering, inventory management, and 10-key accounting tasks; utilize Toast, Microsoft Word, and Excel to track performance. Facility Excellence: Maintain a clean, safe, and environmentally responsible work environment, ensuring all maintenance needs are reported and resolved. Team Management & Coaching Talent Development: Lead the hiring, training, and coaching/counseling of associates and supervisory staff. Engagement: Foster a culture of "DEI&B" (Diversity, Equity, Inclusion, and Belonging) and lead the team toward exceptional associate engagement scores. Standard Setting: Maintain high standards for personal appearance and hygiene, ensuring all staff adhere to uniform and safety footwear requirements. Guest Experience Service Mastery: Perform routine table checks and respond to guest needs with a high sense of urgency and professional decision-making. Product Knowledge: Act as a subject matter expert on food production, as well as wine and spirits service. Event Coordination: Work closely with other resort departments to ensure special events and group bookings are executed flawlessly. Employment Standards & Requirements Experience: Minimum of two (2) years in the Food & Beverage industry. Previous supervisory or management experience is strongly preferred. Certifications: Must be 18+ (21+ if driving resort vehicles); valid TIPS and Food Handler’s certificates required. Licensing: Valid driver’s license with a clean record for insurability is preferred. Education: High School Diploma or equivalent required; a College Degree in Hospitality or a related field is highly valued. Technical Skills: Proficient in Microsoft Office; experience with Toast. Physical & Mental Demands: Strength & Agility: Ability to stand/walk for extended periods and frequently lift/move up to 50 lbs. Problem Solving: A high degree of analytical ability to resolve daily operational challenges and guest issues. Team Spirit: A strong "sense of TEAM" and the ability to act as both a patient mentor and a decisive leader. Core Benefits: Comprehensive Insurance: Medical, Dental, and Vision; Long/Short-term Disability, Major Illness, and Accident insurance. Wealth & Growth: 401(k) with employer match and growth opportunities through our Manager in Training (MIT) Program. Time Off: Paid Vacation and Paid Holidays with scheduled reviews and raises. QUALIFICATIONS EDUCATION Bachelors (Preferred) Associates (Preferred) High School (Preferred)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees