Assistant Restaurant Manager, Nobu (Caesars New Orleans)

Caesars Entertainment CorporationNew Orleans, LA
40d

About The Position

The Assistant Restaurant Manager at Nobu Restaurant will support the General Manager with hiring and training team members to elegantly describe food offerings, ingredients, and preparation methods, as well as knowledge of wine and spirits to deliver the ultimate luxury dining experience in a sophisticate environment. This role will ensure that all aspects of the front of the house operations contribute to 100% guest satisfaction.

Requirements

  • The ideal candidate for the Assistant Manager position will have at least three years of bar management experience, strong knowledge of beverage preparation and enjoys leading a team of passionate restaurant professionals by selecting, training, evaluating, leading, motivating, and coaching.
  • College degree in hospitality, business or equivalent work experience preferred.
  • 3+ years of work experience in fine dining, full service, or high-volume restaurant.
  • 3+ years of management experience within bar operations.
  • Basic knowledge in all phases of restaurant management.
  • Strong leadership, communication and management skills.
  • Strong knowledge of beverage preparation
  • Excellent planning and public relation skills.
  • Ability to work in a diverse, fast-paced environment with heavy business volumes while managing sensitive situations relating to staff and guests, in a timely manner.
  • Ability to flex and accommodate last minute requests and changes.
  • Ability to act quickly and exercise good judgment under pressure and/or conflict situations
  • Proficient in Microsoft Word, Excel, Power Point and Outlook E-mail programs
  • Proficiency in Point of Sales systems (i.e. Micros, Infogenesis)
  • Work requires flexibility to work various shifts.
  • Must have a positive and professional interaction with all casino/hotel departments.
  • Must be congenial and have neat, professional appearance with good personal hygiene.
  • Must be reliable and conscientious.
  • Must be able to stand for extended periods of time.
  • Must be able to listen and respond to visual and aural cues.
  • Must be able to maneuver to all areas of the casino.
  • Must be able to lift up to 25 pounds and carry up to 25 pounds.
  • Must be able to bend, reach, kneel, twist and grip items while working at assigned area.
  • Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads.
  • Must have the ability to listen, solve problems and use collaboration skills,
  • Must be able to work at a fast-paced environment.
  • Must be able to read, write, speak, and understand English.
  • Must be able to respond to visual and aural cues.

Nice To Haves

  • Previous work in a high caliber chef driven property is a plus.

Responsibilities

  • Manages operation of the restaurant to maximize profitability, minimize legal liability, and conform to the industry regulations.
  • Supervises in management of restaurant team members within the front of house operation while ensuring all policies and procedures are followed for providing proper service to guests.
  • Achieves company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Develop and implement strategies to increase sales and profitability.
  • Assists with the ordering of all food and beverage products.
  • Maintain records of team members performance, dining room labor costs, product and other expenses related to the operation.
  • Collaborate with the kitchen staff to coordinate food and beverage offerings.
  • Assists with daily check control system, payroll, scheduling, and forecasting.
  • Assists with requisitions of supplies and labor for the outlet.
  • Schedules periodic food service employee meetings to ensure correct execution of restaurant policies.
  • Schedules team in accordance with operating budgets and forecasts.
  • Coordinates and directs the daily activities of team members in the outlet(s) including planning and organizing.
  • Provides input in the strategic planning regarding the direction of the outlet(s).
  • Advises guests on selection of food and beverage items.
  • Ensures adherence to all Board of Health standards.
  • Anticipates and handles guest opportunities to ensure quality product delivery, guest satisfaction and repeat business.
  • Maintains high levels of guest satisfaction through table touches, greetings or warm farewells and encourages employees to build relationships with the guests.
  • Demonstrates extraordinary guest relation skills and ability to market the outlet.
  • Understands and works with Human Resources to follow proper processes for employee relation matters.
  • Assists with the training of new employees, hiring, orientation, training and job performance for outlet employees.
  • Ensures all areas are kept clean and in proper condition to provide a presentable and safe working environment.
  • Communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals, and business strategy.
  • Follows company policies, procedures, and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely.
  • Carries out leadership responsibilities in accordance with the organization's policies and applicable laws.
  • Acts as a role model, always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same.
  • Maintains a well-groomed appearance which reflects the professional appearance of the operation.
  • Maintains and orders all supplies for the outlet.
  • May perform other duties as assigned.

Benefits

  • FREE Downtown Team Member Parking
  • Discounted Monthly Bus Passes
  • Free Team Member Assistance Program
  • Team Member Discounted Hotel Room Rates
  • Fun and Free Team Member Events
  • Discount Program within Caesars Partner Network
  • Tuition & Student Loan Debt Repayment Assistance
  • 401k Matchin

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Accommodation

Number of Employees

5,001-10,000 employees

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