Assistant Restaurant Manager - Waldorf Astoria Atlanta Buckhead

Hilton•Atlanta, GA

About The Position

Waldorf Astoria is looking for an Assistant Restaurant Manager to join this gorgeous Atlanta property! Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining. In this role, you will report directly to the Restaurant Manager. As an Assistant Restaurant Manager, you would be responsible for assisting in the daily management of activities and services of Brassica (Restaurant & Bar) and In-Room Dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist in the management of Restaurant & Bar and In-Room Dining operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, report generation, department management and meeting participation and facilitation. Ensure consistency in food quality and presentation and monitor cost and portion controls. Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward. Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Assist in recruiting, interviewing and training team members. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Requirements

flexible availability including evenings and weekends
at least three years of prior experience in Food and Beverage
at least one year of supervisory experience

Nice To Haves

Experience with Forbes standards of service
experience in fine dining
motivated individual who possess the experience to lead and coach their team members

Responsibilities

Assist in the management of Restaurant & Bar and In-Room Dining operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, report generation, department management and meeting participation and facilitation.
Ensure consistency in food quality and presentation and monitor cost and portion controls.
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns.
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
Ensure compliance with health, safety, sanitation and alcohol awareness standards.
Assist in recruiting, interviewing and training team members.

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs