Assistant Restaurant Manager

Marriott•Honolulu, HI

About The Position

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

Requirements

High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Responsibilities

Assists in supervising daily shift operations.
Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
Monitors alcohol beverage service in compliance with local laws.
Performs all duties of restaurant employees and related departments as necessary.
Opens and closes restaurant shifts.
Handles guest problems and complaints, seeking assistance from supervisor as necessary.
Assists in the review of comment cards and guest satisfaction results with employees.
Assists servers and hosts on the floor during meal periods and high demand times.
Supervises on-going training initiatives.
Coaches and counsels employees regarding performance on an on-going basis.