Assistant Restaurant Manager - Library Cafe

Sentry Insurance Agency•Stevens Point, WI

2d•Onsite

About The Position

Assists in the management all front-of house and back of house operations for the Library Café located inside The Inn at SentryWorld. This position is ideal for a candidate that is looking to grow their career in the hospitality industry, while also gaining experience and knowledge in leading a team. If you have an interest in being a key partner in driving operational growth and success, we want to hear from you! What You’ll Do As an Assistant Restaurant Manager at the Library Cafe, you will: Assist in directing and controlling all day-to-day operations of the Library Café Partner with Hotel Chef & Beverage Manager in development of food & beverage products, operational strategies, and associate development Monitor quality and customer satisfaction in restaurant. Ensure the food quality is consistent and prepared to guest specifications. Stays informed of all customer complaints and becomes actively involved in those complaints that require management discretion. Responsible for “Point of Sale” systems, which may include training of employees, reprogramming, and generating reports from the POS system Conduct daily meetings with assigned staff to communicate any necessary service information and resolve any service issues. Ensure assigned facilities are in compliance with sanitation and safety standards for guests. Check and ensure all restaurant equipment is on working order. Ensures equipment repairs and maintenance is completed timely Additionally, you will: Assist in product ordering, receiving and invoice coding, payroll preparation and daily record keeping. May maintain a culture of “concierge-like” service by providing a highly personalized level of service to customers and building strong relationships. Administer human resource-related activities including timely performance and salary reviews and ensure all subordinates adhere to human resources policies and practices. Select, develop, motivate, and recognize staff. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Participate in marketing efforts of restaurant, create menu ideas, survey competitions and report food trends, and assist in preparations of specials. Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests. Recommend to the manager the purchase of glassware, tableware, silverware and table appointments that add to the environment of the facilities. Prepare monthly inventory reports of all liquor and beverages associated with a fully stocked bar. Performs other job-related duties as assigned from time to time.

Requirements

Associate Degree or equivalent work experience
Minimum 2 years of related work experience
Age requirement of being 21 years or older
Experience in the service aspect of a restaurant operation, and knowledge of food and beverage preparation and presentation
Ability to operate in a service environment and respond to customers
Strong written and verbal communication skills
Additional hours may be needed beyond the normally scheduled hours to ensure that service standards are met during peak seasons
Ability to work flexible work scheduled in order to provide adequate service for banquets and specialist functions

Responsibilities

Assist in directing and controlling all day-to-day operations of the Library Café
Partner with Hotel Chef & Beverage Manager in development of food & beverage products, operational strategies, and associate development
Monitor quality and customer satisfaction in restaurant.
Ensure the food quality is consistent and prepared to guest specifications.
Stays informed of all customer complaints and becomes actively involved in those complaints that require management discretion.
Responsible for “Point of Sale” systems, which may include training of employees, reprogramming, and generating reports from the POS system
Conduct daily meetings with assigned staff to communicate any necessary service information and resolve any service issues.
Ensure assigned facilities are in compliance with sanitation and safety standards for guests.
Check and ensure all restaurant equipment is on working order.
Ensures equipment repairs and maintenance is completed timely
Assist in product ordering, receiving and invoice coding, payroll preparation and daily record keeping.
May maintain a culture of “concierge-like” service by providing a highly personalized level of service to customers and building strong relationships.
Administer human resource-related activities including timely performance and salary reviews and ensure all subordinates adhere to human resources policies and practices.
Select, develop, motivate, and recognize staff.
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Participate in marketing efforts of restaurant, create menu ideas, survey competitions and report food trends, and assist in preparations of specials.
Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests.
Recommend to the manager the purchase of glassware, tableware, silverware and table appointments that add to the environment of the facilities.
Prepare monthly inventory reports of all liquor and beverages associated with a fully stocked bar.
Performs other job-related duties as assigned from time to time.

Benefits

401(k) plan after 1 year of service to help fund your future
Generous Paid-Time Off plan for you to enjoy time "out of the office" as well as Holiday Pay and Floating Holidays
Group Medical, Dental, Vision, Life Insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Free Wellness Center Membership
Associate discounted shift meals and golf rates

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