Assistant Restaurant Manager - The Waldorf Astoria New York

Hilton • New York, NY

401d • $60,000 - $80,000

About The Position

The Assistant Restaurant Manager at Waldorf Astoria New York plays a crucial role in directing and organizing the activities and services of the hotel's food and beverage outlets. This position is essential for delivering outstanding guest service and ensuring the smooth operation of the restaurant, lounge, room service, and coffee shop. The role involves assisting the manager in various operational aspects, including guest service standards, product quality, cost controls, and team member performance management.

Requirements

• Experience in a food and beverage management role or similar position.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of health, safety, and sanitation standards.

Nice To Haves

• Previous experience in a luxury hotel or fine dining restaurant.
• Familiarity with budgeting and forecasting processes.
• Experience with marketing initiatives in the hospitality industry.

Responsibilities

• Assist in the management of operations including guest service standards, product quality, cost controls, and overall profitability.
• Monitor and develop team member performance through supervision, counseling, evaluations, and recognition.
• Assess product quality and service satisfaction trends, addressing issues and implementing improvements.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Initiate and implement marketing and up-selling techniques to promote restaurant services and maximize revenue.
• Assist in recruiting, interviewing, and training team members.
• Act in the absence of the manager as needed.

Benefits

• Access to pay through DailyPay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP)
• Debt-free education access
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: Bachelor's degree