Assistant Restaurant Manager - Outlets PM Manager

Sonesta Hotels • Cambridge, MA

84d

About The Position

The Assistant Restaurant Manager - Outlets PM Manager is responsible for coordinating, planning, preparing, and executing food and beverage services to the highest standards in the hotel's outlets and functions. This role includes following up on guest feedback, assisting in the hiring, training, promotion, and firing of Food and Beverage employees, and ensuring adherence to safety and sanitation standards. The manager will work closely with the Chef to coordinate daily menus and educate the team, while also maintaining high standards of personal appearance and grooming. The position requires visible presence on the floor to ensure flawless execution and completion of all closing duties before staff sign out. Additional responsibilities include managing the food and beverage service department, preparing weekly work schedules, monitoring payroll, and managing the operating budget.

Requirements

• Experience in food and beverage management.
• Strong knowledge of food and beverage offerings.
• Ability to manage budgets and financial targets.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team.

Nice To Haves

• Previous experience in a hotel or restaurant environment.
• Familiarity with local liquor and food safety regulations.
• Experience in conducting performance evaluations.

Responsibilities

• Coordinate, plan, prepare and execute food and beverage services.
• Follow up on guest feedback.
• Assist in hiring, training, promotion, and firing of Food and Beverage employees.
• Ensure adherence to safety and sanitation standards.
• Maintain thorough knowledge of all food and beverage offerings.
• Coordinate with Chef on daily menus and educate the team.
• Visibly work the floor to ensure flawless execution.
• Inspect room and tables for proper set-up and cleanliness.
• Ensure all closing duties for staff are completed before sign out.
• Perform other duties and projects as requested by management.
• Manage all aspects of the food and beverage service department.
• Direct and complete scheduled inventories.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.
• Adjust schedules throughout the week to meet business demands.
• Coordinate details of upcoming functions with Catering & Conventions Services managers.
• Monitor payroll ensuring meal breaks are taken and time cards are accurate.
• Manage the operating budget and achieve all revenue and expense targets.
• Conduct pre-shift meetings with staff and review pertinent information.
• Assist in annual performance evaluations of team members.
• Coach team by providing specific feedback to improve performance.
• Establish and maintain open, collaborative relationships with direct reports.
• Utilize and collaborate with resources across different departments.
• Motivate employees to perform to their highest standard.
• Lead by example and operate with integrity and respect.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation