Assistant Restaurant Manager - Multi Unit - Grand Canyon South Rim

Xanterra Travel Collection • AZ

86d • $45,240

About The Position

Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We’re hiring an Assistant Restaurant Manager to Live. Work. Explore. at the south rim of the Grand Canyon! Manage all restaurant operations to include staff supervision, guest service, training and administrative duties. Provide oversight of dining room, kitchen, bar, auxiliary service areas, day tours and special functions.

Requirements

• Two years supervisory experience in Food & Beverage front-of-house operations.
• Ability to supervise others, especially front of the house and/or entry level employees.
• Effective oral and written communications skills.
• Experience with POS systems, Word and computerized spreadsheets helpful.
• Basic budget knowledge.
• Customer service experience in high volume food & beverage operations.
• Cash Handling experience.

Responsibilities

• Responsible for front of the house service flow among all assigned unit operations.
• Participates in the training of all new and promoted front-of-house employees and maintaining service standards set for that unit during all shifts.
• Assists in scheduling front of the house employees while maintaining labor costs within plan.
• Maintain an effective floor management program with all day tours, special events, and special guest requests according to instructions from Sales Department and Restaurant Manager.
• Interacts with guest concerns, requests and suggestions, table touches with every refired entree.
• Performs administrative and payroll duties and maintain effective communication thru daily journal and E-mail.
• Participates with monthly inventory following accounting protocols.
• Helps achieve and maintain highest possible scores on health inspections, NPS concession inspections and guest comment cards.
• Checks side work completion prior to opening and before closing.
• Administer corrective action as necessary consulting/communicating with Restaurant Manager or Food & Beverage Executive Management as necessary.
• Ensure that assigned staff is adhering to risk management procedures, including wearing personal protective equipment, MSDS location and comprehension, ergonomics and slip and fall.
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs
• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level