About The Position

The Assistant Restaurant Manager is highly motivated, responsible for both back and front of the house operations, providing maximum guest service and satisfaction while achieving financial goals.

Requirements

  • A minimum of 2 years management experience in a full-service restaurant.
  • Must have basic computer skills with Microsoft Office (Word, Excel and Outlook).
  • Must have demonstrated ability to verbally communicate in the English language.
  • Must be able to initiate and engage in conversation in a professional and friendly manner.
  • Must be able to work any day of the week, weekends and holidays.
  • Must present a well-groomed appearance.

Responsibilities

  • Identify and define business needs, implementing solutions to enhance department operations, guest interactions, cost management, and revenue generation.
  • Supervise the preparation of high quality, consistent products.
  • Ensure outstanding service to guests in the department and at special events, supporting the casino.
  • Manage all food, beverage and labor costs within the department.
  • Ensure all food safety protocols are followed.
  • Collaborate with the Purchasing Department to maintain proper stock levels, inventory control and quality of purchased goods.
  • Counsel, guide, train and instruct personnel in their duties.
  • Communicate with management, other departments and designated personnel to address needs related to the Micros system.
  • Address guest complaints promptly to ensure satisfactory resolutions.
  • Prepare reviews, evaluations and other employee documentation, maintaining consistency and fairness.
  • Work with upper management on menus, specials and future developmental plans.
  • Ensure all employees maintain the highest levels of service and professionalism, including adherence to appearance and dress code standards.
  • Ensure all safety standards are followed and report unsafe conditions to upper management.
  • Maintain a 'hands on' approach and assist team members as needed.
  • Address sanitation issues in collaboration with the Executive Steward, maintaining high cleanliness and organization standards.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Administrative and Support Services

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