Assistant Restaurant Leader

Raising Cane's•Houston, TX

About The Position

The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Requirements

Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
3+ years of restaurant or retail management experience
Must be 18 years of age or older
High school diploma or equivalent required, some college preferred
Possess a valid driver’s license

Nice To Haves

New restaurant opening experience preferred

Responsibilities

Hires and terminates all hourly, non-management crewmembers
Owns the onboarding, status change and payroll process for all hourly crewmembers
Creates crewmember work and training schedules
Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
Acts as manager on duty and opens and closes the restaurant
Manages cash handling and ensures accountability
Enforces Raising Cane’s policies and standards
Executes shift management meeting Raising Cane’s operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned