Assistant Restaurant General Manager - CBD Provisions (Opening)

Highgate Hotels•Dallas, TX

About The Position

The Assistant Restaurant General Manager is responsible for assisting with the everyday running of the restaurant operations and will be passionate about providing a memorable experience to our guests. The Assistant restaurant General Manager will strive to inspire and lead the restaurant ’s team of enthusiastic associates as they will play a key role in the training and development of all staff. They will also emphasize delivering high standards together with efficient, genuine and professional customer service. The Assistant Restaurant General Manager will keep an eye on the bar, restaurant operations, and the restaurant atmosphere while anticipating , and quietly resolving any potential hiccups before they happen.

Requirements

At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Responsibilities

Assist Restaurant General Manager exceeding budgeted goals (labor and beverage costs).
Assist Restaurant General Manager with management of all FOH staff (training, counseling, disciplining, terminating and performance reviews).
Ensure compliance with all applicable standards, laws/regulations, compliance with food handling/sanitation standards and local, state and Federal liquor laws .
Assist Restaurant General Manager in recruiting and retaining a service team that is passionate about their craft, respectful of others and genuinely committed to exceeding guest expectations .
Assist Restaurant General Manager with gues t- centric initiatives to improve the overall guest experience .
Conduct monthly operational supply inventory and month-end processes.
Ensure maintenance of 100% restaurant and bars equipment .
Assist Restaurant General Manager with weekly GEM meeting reports/trends/actions.
Review with Restaurant GM product and service audits; address concerns and/or trends.
Review and approve timecards for payroll prior to Payroll Monday.
Order all operational supplies as needed.
Prepare and communicate weekly schedule for FOH staff.
Ensure that weekly cleaning projects are completed.
Lead and guide associates by setting an example of the Company culture and Forbes standards.
Provide hands-on operational support in all areas needed.
Follow up with any guest issues and communicate with the Restaurant leadership team.
Ensure that Pre-Shift meetings and Shift reports are happening daily.
Perform other reasonable job duties as requested by supervisor