Assistant Residential Manager

Catholic Charities Family and Community Services•Rochester, NY

11d•$21 - $22

About The Position

Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Requirements

A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor’s degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities.
Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
Possess excellent verbal and written communication skills.
Previous experience working with diverse populations, including low to moderate-income families.
Ability to multi-task and prioritize duties.
Ability to travel in all weather conditions throughout the counties served.
Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques.
Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records.
Proficiency and experience with PC’s and Microsoft applications.
Ability to analyze and interpret data and to handle problem resolution.
Maintain absolute confidentiality in regards to all records reviewed including individuals’ records, employee records and billing records.
Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered and insured vehicle.
Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance.
Demonstrate commitment to Agency Mission Statement.
Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.
Ability to meet the following physical requirements with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle; Stand, sit, walk, bend, stoop, kneel, and reach; Climb up or down stairs; Able to reach above or below shoulders; Occasionally lift or move objects weighing up to 25 lbs; Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions; Be able to read write and interpret written documents;

Responsibilities

Provide supervision, instruction and guidance to individuals in all activities of daily living.
Assist Manager in supervision of all staff, as assigned,
In coordination with Manager, provides orientation to new employees and on going training as needed.
Ensure all aspects of medication administration are done accurately and provide medication administration as needed.
Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed.
Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion.
Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility.
Respond with appropriate actions to crisis situations and medical emergencies.
Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity.
In conjunction with the Manager, maintains continuity of all individuals’ records including medical, behavioral, financial, life safety and all other plans of service.
Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance.
Complete all required paperwork thoroughly and accurately.
Facilitate weekly staff meetings with residential team.
Participate in training as needed or requested by supervisor.
Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures.
Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies.
Participates in relevant Agency meetings and/or trainings
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other duties as assigned