Assistant Residential Manager 2nd shift/Every Other Weekend

St Coletta of Wisconsin Inc•Jefferson, WI

35d

About The Position

Provides for the day-to-day operation of the residential program by providing coordination and oversight in the areas of quality assurance and client health. Provides overall support to persons served by teaching skills that foster independence and community integration as directed and guided by the person's Individual Service Plan (ISP). Serves as primary backup to the Residential Manager and is a Residential Manager in Training.

Requirements

Familiarity with CARF standards, organizational standards and policies funding sources, and licensing requirements as applicable
Demonstrates intermediate level written and verbal communication skills
Ability to present themselves professionally in both appearance and communication
Strong understanding of DSP training requirements
Ability to lead and manage others professionally, create and retain interpersonal relationships with all members of the organization and external stakeholders
Demonstrates an active interest in and has the ability to enhance and apply new skills
Good organizational skills and ability to meet deadlines
Has the initiative to guide others in mastering new systems, processes, or programs.
Ability to effectively diffuse negativity with coworkers
Acts as a champion for change.
Ability to independently respond to crisis situations
Demonstrated leadership qualities
High School Diploma or equivalent, one to three years related work experience preferred, or an equivalent combination of training or experience upon hire or promotion.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge of Microsoft Office Suite Products, Internet, and email. Ability to learn and utilize software programs
Ability to complete and maintain all required training in accordance with organizational requirements and County, State, and Federal regulations.
This position requires that an employee is able to drive for work purposes and must maintain a valid driver's license with a driving record that meets the standards set forth by the organization. This position may require the employee to operate a 15-passenger van and/or lift bus. This position may also require the use of the employee's personal vehicle, which would require valid vehicle insurance.
Ability to respond to and de-escalate behavioral issues. Strong organizational, time management, and interpersonal skills. Ability to maintain confidentiality. Ability to make sound decisions and problem solve. Ability to establish and maintain effective professional working relationships. Ability to be flexible to meet the needs of the organization.

Nice To Haves

Related post secondary education preferred.
Knowledge of developmental disabilities.
Experience working in a human service related field in a CARF accredited facility desired.
Ability to maintain a work schedule that allows for visibility in assigned areas when persons served and staff are present.

Responsibilities

Assists in daily delivery of quality residential facilities and programs that meet organizational branding and external licensing standards
Coordinates, tracks, and provides/arranges transportation for medical appointments for persons served.
Ensures medical appointment outcomes and documentation are communicated/routed to appropriate staff and pharmacy (ex. medication changes, changes in health status, special orders, follow-up appointments, etc.). Ensures person served medications are available as prescribed.
Understands and assists the Residential Manager (RM) in effective execution of home and client budgets and finances
Acts as second to the Residential Manager (RM) and assumes RC responsibilities in their absence.
Participates in On-call rotation
Ensures services are provided in accordance with CARF standards, funding sources, licensing agency requirements, and organizations policy.
Ensures that all services provided are in accordance with the client's Individual Service Plan (ISP)
Communicates effectively (face-to-face, verbal, written, digital) and works collaboratively with the interdisciplinary team
Performs other duties as assigned.