Assistant, Rehabilitation Clinic

HealthPartners • Maple Grove, MN

2d • Onsite

About The Position

Park Nicollet is looking to hire a Rehab Clinic Assistant to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services. Wound Care Technician – Specific Tasks Patient & Clinic Flow Greet patients and families upon arrival and provide basic assistance as needed Notify therapists/providers when patients arrive Assist with rooming patients and preparing them for treatment Support patient positioning and comfort during wound care visits Monitor patient wait times and assist with flow as directed Wound Care & Treatment Support Prepare wound care carts prior to treatments (supplies, PPE, dressings) Set up and break down treatment rooms for wound care visits Assist therapists and providers during wound care treatments within training and scope Support bedside wound care with therapists as assigned Assist with paging MDs, PAs, NPs, and Access Assistants when needed Coordinate patient transport using approved paging workflows Cleaning, Safety & Infection Control Clean and reset rooms between patients following infection control standards Complete daily cleaning checklist and initial when complete Clean wound carts, modality carts, treatment surfaces, chairs, stools, and countertops Empty dirty linen bags and manage linens appropriately Check temperatures for paraffin, splint pan, hydrocollator, and cold packs Report broken or damaged equipment and submit work orders Supply & Equipment Management Stock wound care and clinic supplies Take inventory of needed supplies and assist with ordering as directed Check medication and supply expiration dates (weekly/monthly tasks) Administrative & Support Tasks Assist with faxing, copying, and organizing clinic materials Complete daily task lists and sign off when complete Assist with general clinic organization and support tasks as needed Schedule: Mon 1015-645 Tue 9-530 Wed 730-4 Thurs OFF Fri 745-415

Requirements

• Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
• Should have critical thinking skills and be able to problem-solve.
• Strong verbal communication, customer relations, and listening skills are essential.
• Good telephone etiquette, money handling, and keyboarding skills are needed.
• Must be able to promote and maintain good customer relations and patient confidentiality.
• Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
• Ability to work in a fast-paced environment that includes switching between tasks.
• Comfortable working with computers and learning new equipment and software as needed within the scope of the role.

Nice To Haves

• Knowledge of medical terminology.

Responsibilities

• Greet patients and families upon arrival and provide basic assistance as needed
• Notify therapists/providers when patients arrive
• Assist with rooming patients and preparing them for treatment
• Support patient positioning and comfort during wound care visits
• Monitor patient wait times and assist with flow as directed
• Prepare wound care carts prior to treatments (supplies, PPE, dressings)
• Set up and break down treatment rooms for wound care visits
• Assist therapists and providers during wound care treatments within training and scope
• Support bedside wound care with therapists as assigned
• Assist with paging MDs, PAs, NPs, and Access Assistants when needed
• Coordinate patient transport using approved paging workflows
• Clean and reset rooms between patients following infection control standards
• Complete daily cleaning checklist and initial when complete
• Clean wound carts, modality carts, treatment surfaces, chairs, stools, and countertops
• Empty dirty linen bags and manage linens appropriately
• Check temperatures for paraffin, splint pan, hydrocollator, and cold packs
• Report broken or damaged equipment and submit work orders
• Stock wound care and clinic supplies
• Take inventory of needed supplies and assist with ordering as directed
• Check medication and supply expiration dates (weekly/monthly tasks)
• Assist with faxing, copying, and organizing clinic materials
• Complete daily task lists and sign off when complete
• Assist with general clinic organization and support tasks as needed

Benefits

• Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees