Assistant Registrar for Enrollment Services

The Assistant Registrar for Enrollment Services plays a crucial role in overseeing all aspects of registration, enrollment, enrollment reporting, transcript production, enrollment verification, and front-counter customer service within the Office of the Registrar. This position is essential for ensuring that the university's enrollment processes are efficient, compliant, and supportive of the institution's mission. The individual in this role will supervise the Enrollment Services Team, which includes hiring, training, and evaluating team members to maintain high standards of service and accuracy in all registration-related activities. In addition to supervising the team, the Assistant Registrar will plan, coordinate, and oversee all university registration and enrollment processes. This includes managing the processing and fulfillment of all university transcript requests and enrollment verifications, as well as supervising registration activities for undergraduate and graduate off-campus and special programs. The Assistant Registrar will also be responsible for creating all academic terms and registration controls in the Banner system, ensuring that all enrollment reporting activities are conducted accurately and timely. The role requires effective communication and collaboration with various departments, including Admissions, IT, Bursar, Accounting, and Financial Aid, to ensure that registration and billing processes are seamless and compliant with university policies. The Assistant Registrar will regularly review business processes for consistency and compliance, identifying opportunities for efficiencies and improvements. Furthermore, the individual must maintain a lifestyle that aligns with sound Christian principles and actively participate in the spiritual growth and support of the employees within the Registrar's Office. This position is integral to the leadership team of the Registrar's Office and involves additional duties as assigned by the supervisor.