Assistant Regional Resource Development Specialist, Headway

PeopleInc•Buffalo, NY

13h•$22•Hybrid

About The Position

Provides assistance to the Lead Regional Resource Development Specialist (LRRDS) in each program in the implementation of the waiver programs. Primary phone contact for new referrals for services. Inputs data into the Department of Health data base and tracks records, reports and information required by contract by the NYS Department of Health. Also, may participate in completing assessments of participants and conducting training sessions for Headway waiver programs to provider agencies.

Requirements

Must have a BA or BS Degree in Human Services/Psychology/Social Work or related field. Associate degree acceptable with relevant work experience.
3 years human service experience working with people or organizations who have disabilities, TBI and Seniors, preferred experience includes direct service.
Excellent verbal and written communication skills
Competence in Microsoft Office is mandatory.
Valid driver’s license that meets agency policy and transportation.
Ability to travel to various locations located in Erie, Niagara, Chautauqua, Cattaraugus, Orleans and Wyoming county.

Responsibilities

Be familiar with all program data bases.
Correctly understand and input required information.
Be able to explain the program and its limitations to all inquiries
Assist and record referral information and have knowledge of community resources
Ensure flow of paperwork, mail and email for both programs.
Completes assessments of participants and training for provider agencies
Assist in the review of Serious Reportable Incidents and compliance with Quality Assurance standards
Assist in management of program housing program
Assist in processing of new provider applications
Other duties as assigned