Assistant Recreation Manager

Oki Golf•Sammamish, WA

1d•$22 - $26

About The Position

As the Assistant Recreation Manager at The Plateau Club, you will support the Recreation Center Manager in overseeing all daily operations of the recreation center, including programs, front desk operations, Lifeguarding, and ensuring a quality member/guest experience as outlined in club service standards and Oki Golf Universal Standards. This role plays a key part in ensuring overall membership satisfaction through consistent service delivery, staff development, and cultivating a positive, service-driven culture within the Recreation Center.

Requirements

Bachelor’s Degree in Parks, Recreation and Aquatics or closely related field or a combination of 4 years education and experience related to Recreation and Aquatics.
Strong leadership and management skills with demonstrated knowledge of fundamental and accepted practices in Recreation and Aquatics operations and administrations.
Knowledge of budgets, capital improvement projects and Profit and Loss accountability.
Ability to assess goals and strategies and hold staff accountable to ensure successful implementation and completion of goals and objectives.
Experience in management, leadership, and the supervision of staff.
Certifications in Certified Pool Operator or Aquatic Facility Operator or ability to obtain one
Lifeguard Instructor, First Aid/CPR/AED, Water Safety Instructor and ability to maintain these certifications.
Intermediate knowledge of computer skills to include: Microsoft Office programs, website and social media applications.
Experience in Customer Service.

Responsibilities

Assist in developing, implementing, promoting, and evaluating recreational programs and events for all age groups and abilities.
Develop and facilitate regular in-service training programs and emergency drills for lifeguard staff to maintain proficiency in rescue techniques, first aid, CPR/AED, and adherence to American Red Cross standards.
Coordinate with swim instructors to enhance swim lessons program and offerings to maximize member appeal and participation.
Ensure compliance with organizational policies, safety regulations, and proper documentation of incidents and trainings.
Develop, mentor, and support a team that consistently delivers a high level of service to the membership.
Actively cultivate and reinforce a service-driven culture aligned with Oki Golf Universal Standards.
Support overall membership satisfaction by addressing feedback, resolving service issues, and identifying opportunities to enhance the member experience.
Model professional behavior and service expectations for all recreation center staff.
Support the management and scheduling of recreation facilities, tennis courts, pool and equipment, ensuring they are maintained in a safe, clean, and operational condition.
Assist with budgeting tasks, including monitoring program budgets and ensuring profit/loss accountability in collaboration with the Recreation Manager.
Maintain accurate records, reports, and evaluations of programs and participation.
Perform regular testing and maintenance of pool chemical levels to ensure compliance with health and safety standards.
Conduct routine filter maintenance, including bumping or backwashing as required, to maintain water quality.