This position is accountable for managing owned and leased properties: to provide operational support for employed staff; to support the delivery of centralized services; and to mediate between owner and tenant.
Collaborate with Centralized Services to maintain an optimal external and internal property management experience.
Work with select VIP clients to handle renewals, coordinate rehabs with contractors, and coordinate bids with the Portfolio Manager.
Work extensively in cloud-based management software performing accounting and other related property management tasks.
Enter and pay bills or invoices for utility bills or rental licenses.
Coordinate rental license paperwork and related tasks with local municipalities.
Coordinate communications between maintenance department and local operations.
Work with housing assistance entities regarding rent assistance payments, property inspections and lease agreements.
Perform routine and random property inspections to assess property condition.
Receive monthly rental payments and record them in management software.
Handle petty cash and prepare bank deposit slips.
Provide customer service via phone and email to property owners by assisting with questions or concerns.
Assist with maintenance coordination with local internal staff.
Manage property keys.
Assist and report to the Property Manager.
Active Real Estate License in AZ preferred.
1 year of property management experience.
Strong knowledge of computers and technology including cloud-based software and applications.
Proficient in Microsoft Office (Word, Excel).
Ability to self-manage and problem solve with little or no direction.
Ability to communicate well and provide exceptional customer service.