Assistant Property Manager

ZRS Management • Houston, TX

1d • Onsite

About The Position

The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The Assistant Property Manager primary focus shall include but not limited to: Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system. File evictions when applicable, and be informed of local laws and policies. Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met. Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines. Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded. Ensure that all residents' current and futured scheduled billing is correct. Complete monthly reports in accordance with company guidelines. Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval. Troubleshoot and resolve resident situations before being escalated to the property manager. Assist with leasing when necessary and take tours. Take escalated service requests and work with the property team to ensure adherence to customer service standards. Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals. Assist Property Manager with hosting resident functions and maximizing resident renewals. ZRS is seeking skilled professionals who are highly motivated team players with the ability to work in a fast-paced environment. They must possess strong customer service skills and strong organizational and technical skills. If you possess the right attitude, dedication, and training, you can have a long, successful career at ZRS.

Requirements

• Valid Drivers License
• High school diploma a must
• Demonstrate excellent computer skills
• Demonstrate excellent verbal, math, and reasoning skills
• Demonstrate strong negotiating and sales abilities
• Possess strong leadership skills
• Possess strong interpersonal skills
• Possess strong organization skills
• Possess effective time management skills
• Possess attention to detail
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
• Knowledge of Internet, Email, and social media as it pertains to marketing of community
• Knowledge of business practices and principles
• Ability to handle multiple projects and tasks
• Ability to cope with stress in a composed manner
• Ability to respect and maintain confidentiality
• Ability to work independently as well as collaboratively in a team environment
• Highly motivated team player
• Ability to work in a fast-paced environment
• Strong customer service skills
• Strong organizational skills
• Strong technical skills

Nice To Haves

• 1+ experience in property management or real estate preferred
• Post-secondary preferred in units in business, or property management
• Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.

Responsibilities

• Motivating and encouraging the Leasing Consultants in leasing tasks
• Compiling, understanding and utilizing market information on an on-going basis
• Preparing for advancement to Property Manager
• Collect rent in a timely manner
• Ensure that all revenue data is posted correctly in the accounting system
• File evictions when applicable, and be informed of local laws and policies
• Issue lease violations when necessary
• Work closely with the property manager to ensure community guidelines are being met
• Review and approve applications when necessary
• Ensure proof of income and applications are within community qualification guidelines
• Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded
• Ensure that all residents' current and futured scheduled billing is correct
• Complete monthly reports in accordance with company guidelines
• Become familiar with the property budget and coding
• Assist in preparing and uploading bills and submitting them for approval
• Troubleshoot and resolve resident situations before being escalated to the property manager
• Assist with leasing when necessary and take tours
• Take escalated service requests and work with the property team to ensure adherence to customer service standards
• Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals
• Assist Property Manager with hosting resident functions and maximizing resident renewals

Benefits

• Competitive pay
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Housing discounts
• Vacation
• Paid holidays
• Exceptional 401k plan with employer match
• Employee Assistance Program (EAP) that cares for the mental health and wellness of our team members; this extends to their family members as well
• Paid time off
• Floating holidays that can be used as desired (volunteering, voting, or a mental health day)
• Flexible 401K plans
• Credits for fitness programs
• Incentives for annual check-ups with a physician
• Discount programs for pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees