Assistant Property Manager

Arden Logistics Park•Atlanta, GA

2d•Onsite

About The Position

Assistant Property Manager ARDEN LOGISTICS PARKS Arden Group is a vertically integrated real estate investment management firm focused on equity and debt investments in the top 25 US MSA’s. Founded in 1989, Arden Group has acquired approximately $7 billion of properties and assets managed in excess of $12 billion of commercial real estate assets. Established by Arden Group in 2021 as a best-in-class logistics real estate operating platform, Arden Logistics Parks specializes in the acquisition, improvement and property management of light industrial business parks and industrial outside storage. Our real estate investment business operates a geographically diverse portfolio of more than 10 million square feet. of last mile facilities in 12 highly sought-after markets of urban infill locations throughout the United States. Recently listed as “Best Places to Work in PA” for 2025, our firm provides a supportive and exciting culture for our employees to challenge themselves and thrive. As a growing firm, we are looking for experienced team members with a passion for working in a high-growth environment. We value employees who are RESPONSIVE, TENANT-CENTRIC, and NIMBLE and we’ve created an environment for such employees to flourish as we continue to expand. Position Overview We are seeking a highly organized, friendly, and technically savvy Assistant Property Manager (APM). We offer competitive pay and benefits for this exempt position. This position would work out of our Atlanta office. The APM is responsible for a ddressing and resolving tenant issues and complaints, overseeing any necessary construction, and making recommendations to our Asset Management team. An APM will make decisions with a clear understanding of company policies and procedures, as well as all applicable State and Federal regulatory/compliance requirements. Areas of responsibility include answering tenant and vendor calls, dispatching tenant work order requests, assisting with preparation of monthly and quarterly management reports, preparing vendor contracts, processing invoices, and is accountable for achieving established business goals within expected timelines.

Requirements

Bachelor's degree from a four-year college or university in Business, Communications, or related field with 3+ years of related experience; or an equivalent combination of education and experience
Proficiency with Microsoft Office Suite (Calendar, Outlook, Word, Excel, Teams, etc.)
Strong ability to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions
Demonstrated customer focus with the ability to establish tenant service standards and own the tenant experience
Proven track record of accuracy and thoroughness; commitment to quality improvement and applying feedback to enhance performance
Excellent written and oral communication skills

Responsibilities

Manage tenant and vendor relationships, serving as the primary point of contact for all inquiries and concerns
Address tenant inquiries promptly and visit tenants on an as-needed basis to ensure satisfaction
Manage preventative maintenance contracts for HVAC systems per tenant leases through Ravti/Building Engines
Enter tenant service requests and track them through Facility Manager to ensure timely response and proper work order closeout
Maintain updated tenant and vendor contact lists and communication records
Write and communicate vendor work schedules to ensure coordination and minimize disruptions
Coordinate and complete tenant move-ins and move-outs, ensuring all applicable documentation is properly submitted
Show vacant spaces to prospective tenants as needed
Manage assigned property financial duties, including independent review, processing, and timely payment of all invoices
Diagnose and resolve past-due invoices while collaborating with corporate resources to address any payables issues
Process and approve expenditures accurately and within established timelines
Direct rent collection processes to ensure all rents are paid timely, posted, and updated in the Yardi system
Identify past-due tenants and work to collect outstanding balances through negotiation and payment plan arrangements
Document all collection efforts and results in applicable systems
Assist with annual budget preparation by collaborating with the property management team, corporate resources, and senior leadership
Collaborate with the property management team to reconcile, prepare, and execute monthly financial reports
Exercise judgment and discretion in reviewing vendor contracts in collaboration with the property management team and corporate resources
Ensure all vendor contracts are within acceptable terms and conditions and properly executed
Track and manage vendor Certificates of Insurance, ensuring full compliance with all vendor-executed projects
Maintain a safe work environment for all tenants and vendors
Review, execute, and process legal tenant documents and lease-related correspondence using corporate templates
Manage lease documents, rent commencement agreements, and other lease-related paperwork
Perform additional job-related duties as assigned or required by management