Assistant Property Manager

Equity LifeStyle Properties•Long Key, FL

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Assistant Property Manager in Long Key, Florida. What y ou’ll d o : The Assistant General Manager works alongside the General Manager to run the day-to-day operations of the resort. This position acts as the liaison between guests and residents and the General Manager to answer questions and resolve maintenance and tenant issues.

Requirements

Bachelor’s degree, or a combination of education and equivalent experience.
3+ years of experience managing a budget and a team .
Strong customer service, coordination and administrative skills.
Basic knowledge of building structures.
A ble to pay me ticulous attention to detail.
Excellent knowledge of Microsoft Office Suite and other web-based applications.
Valid driver’s license, good driving record and current auto insurance.

Responsibilities

Greet prospective customers and show them the resort , sites or homes, and amenities.
Execute agreements with new and returning guests/residents and ensure that all parties understand the terms and conditions of their contracts.
Respond to questions and complaints in a timely and professional manner.
Conduct site inspections and manage guest violations
Collect overdue payments and discuss other issues that require immediate attention.
Manage the custodial staff of the resort and oversee housekeeping duties.
Ensure that all rental units meet ELS standards.
Schedule, plan and execute functions at the resort and manage the activities staff.
Order inventory and obtain estimates for new projects.
Manage calendars and perform general administrative tasks.
Manage vendors and vendor contracts and insurance compliance.
Conduct weekly Competitor Surveys.
Manage Risk Management and Incident Reporting.
Ensure guests and residents feel comfortable, valued and appreciated.