Assistant Property Manager (CRE)

Cushman & Wakefield•San Francisco, CA

1d•Onsite

About The Position

The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager job description, as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients. This role provides full administrative support, including phone support, typing, reports, filing and distribution of correspondence, and coordinates office supplies in the absence of a property administrator. It also involves assisting in lease administration activities, ensuring property files are maintained, preparing bid proposals and service contracts, obtaining aging reports and following up on delinquencies, processing invoices, coordinating tenant move-ins and move-outs, overseeing work order and purchase order systems, and developing a comprehensive Tenant Service Package. The Assistant Property Manager will update office procedures, ensure Certificates of Insurance are current, oversee staff hours and expense reports, process tenant bill-backs, assist with budget preparation and financial reports, lead property inspections, and participate in performance oversight of service contractors.

Requirements

High school diploma/GED equivalent
At least 1 year of real estate property management or related experience
Proficiency in Microsoft Office Suite
Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence
Coordinate office supplies in absence of a property administrator
Assist in lease administration activities, including abstracting leases and keeping our database current
Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
Prepare and coordinate bid proposals and service contracts
Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies
Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
Coordinate tenant move ins and move outs, including furniture delivery and pick up
Oversee maintenance of work order and purchase order systems
Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants
Responsible for ensuring tenant information within data base is current and up to date
Update and maintain office procedures in the property Operation’s Procedure Manual under direction of manager
Ensure Certificates of Insurance for tenants and vendors are up to date
Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
Participates in performance oversight of all service contractors who perform contract services