Assistant Property Manager-Ashford Place

CLK Multifamily ManagementClarksville, TN
1dOnsite

About The Position

The Assistant Property Manager will assist the Property Manager in overseeing the day-to-day operations of the property. This includes tenant relations, leasing, rent collection, maintenance coordination, and administrative support. The ideal candidate is customer-focused, organized with moderate computer and software experience.

Requirements

  • 1–3 years of experience in residential property management or leasing
  • Excellent communication and customer service skills
  • Strong organizational and multitasking abilities
  • Knowledge of fair housing regulations
  • Proficiency in property management software (e.g., AppFolio, Yardi, Realpage)
  • Comfortable using email platforms, cloud-based systems, and online leasing tools
  • Ability to quickly learn new software and technologies

Responsibilities

  • Maintain accurate resident records
  • Respond to resident inquiries and service requests professionally and promptly
  • Assist with leasing activities including tours, applications, move-ins, and renewals
  • Support rent collection and follow up on delinquencies
  • Coordinate maintenance requests and vendor services
  • Conduct regular property inspections to ensure safety and cleanliness
  • Maintain accurate records of leases, payments, and communications
  • Ensure compliance with fair housing laws and company policies
  • Assist with marketing efforts and online listings
  • Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).
  • Update on a daily basis all rents, deposits and application fees received from residents.
  • Manage deposits, checks and payments daily.
  • Set-up collection files on all move-outs and evictions with balance due to the property and refer to collection’s agency periodically.
  • Demonstrate practical judgment and basic proficiency in using property management software, mobile applications, and digital tools. Responsibilities include efficiently logging work orders, communicating with team members, updating maintenance records, and managing inventory.
  • Possess the ability to communicate clearly and professionally in emails, online platforms, and written documentation. This includes responding to resident requests, coordinating with staff, and maintaining accurate records.

Benefits

  • Medical and Dental Insurance
  • Long-Term Disability
  • Paid Time Off
  • Holiday Pay
  • 401(k) Retirement Plan
  • Supplemental Benefits (Short-Term Disability, Life Insurance)
  • Company-paid Life Insurance
  • Commission Pay (if applicable)
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