Assistant Property Manager - Multiple Communities

Borger Residential • Washington, DC

7d • $25 - $26

About The Position

The Assistant Property Manager is responsible for assisting the Property Manager
in maintaining the physical asset and overall property operations and
administrative functioning in accordance with the company’s objectives. The
Assistant Property Manager should be a self-starter, who understands multifamily
management and can apply sound judgment to make property decisions to deliver
the superior level of service defined by Borger Residential.

Requirements

• Minimum of 3 years of experience working in residential management
• Prior 3rd Party Management experience
• Prior Multi-Site Management Experience
• Strong Marketing/Leasing Experience
• Strong verbal and written abilities
• Proficiency with MS Office
• Excellent customer service skills
• High school education or the equivalent is required; a college degree is a plus but not a requirement
• Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions

Nice To Haves

• MRI and BlueMoon experience is preferred
• Prior affordable housing experience preferred

Responsibilities

• Assisting the Property Manager in ensuring the efficient operation of the property.
• Ensure staff compliance with federal and local legislation as well as company policies.
• With the assistance of the Property Manager implement marketing and resident retention plan(s) and direct the actions of the leasing and management team to achieve performance objectives.
• Assist in enforcing staffing schedules to ensure adequate coverage to satisfy property needs.
• Communicate effectively with residents, community team and vendors.
• Ensure all customer concerns are resolved promptly and appropriately.
• Assist in directing the maintenance team to ensure service requests are resolved timely and apartment turnover standards comply with company standards.
• Ensure efficient and courteous response to all resident requests.
• Advise Property Manager of conditions of the community affecting the resident’s safety, dissatisfaction, and to preserve the asset.
• Support the Property Manager in ensuring the efficient operation of the property.

Benefits

• Borger Residential is pleased to offer full-time employees comprehensive benefits, including health, dental and vision insurance; short- and long-term disability; life and optional life, accidental, critical illness insurance; employee assistance program (EAP); bereavement, jury duty and other paid and unpaid leaves of absences; paid time off (PTO); holidays; retirement plans; and Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED