Assistant Property Manager - Commercial

Onni Group•Chicago, IL

3d•$70,000 - $90,000

About The Position

The Assistant Property Manager is responsible for assisting in training and supervising the onsite team of professionals, monitoring and improving operational systems, and providing customer service to tenants. In the absence of the General Manager, the Assistant Manager carries out their duties and responsibilities. For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

Requirements

Bachelor's Degree
3 Years of Commercial Property Management experience
Managing Teams of Staff
Knowledge of real estate principles including management and leasing; office and commercial retail property management experience preferred.
Ability to organize and manage multiple tasks while working in a fast-paced environment.
Excellent oral and written communication skills
Ability to make quick and concise strategic decisions
Proficiency in Yardi property management software, MS Word, Excel, Work speed
Excellent leadership skills
Results and detail-oriented skills
Ability to effectively follow up with vendors, employees, and management
Experience with Budget preparation and implementation

Nice To Haves

Real Estate Brokers License
Real Property Administrator (RPA) Accreditation

Responsibilities

Corresponds with tenants regarding leasing, maintenance, and repair issues, delinquencies, and all other issues and inquiries; provide customer service; resolve conflicts
Prepares, implements, and reports on budgets and monthly variance reports.
Supervises and monitors all maintenance staff and vendors to ensure completion of work.
Provides clear direction and distributes the workload appropriately among the members of the maintenance team.
Monitors and improves operational systems
Prioritizes assignments and effectively solves emergency situations as needed.
Negotiates service agreements, select contractors and suppliers, provide quality-control oversight, implement cost-containment initiatives, measure compliance to contractual standards, and provide liaison as needed between tenants and third-party service providers.
Establishes and/or maintains preventative maintenance program
Works in conjunction with leasing representatives
Ensures that all vacant space in a property is secure and in marketable condition at all times.
Maintains safety, integrity, and aesthetic appearance of properties, note deficiencies, suggest solutions and implement solutions
Monitors past due balance to ensure A/R is being collected on a consistent basis
Manages staff’s use and interface of our IT platform
Maintains high levels of compliance with our operational policies and procedures
Ensures compliance with risk management, and safety standards
Mentors, Coaches, and trains your team for success.
Reviews and Approves Purchase Orders
Performs other duties as required.