Assistant Property Manager

Weinstein Properties•Charlotte, NC

3h•Onsite

About The Position

Weinstein Properties, headquartered in Richmond, Virginia, owns and manages over 60 apartment communities across Virginia, North Carolina, Texas, Tennessee, and Georgia. The company, still family-owned and operated after 70+ years, attributes its success to a hands-on approach and focus on customer experience. This Assistant Property Manager position involves front-line resident services, team interaction, fast-paced learning, and communication in various situations. The company provides training and coaching for skill development and professional growth. This is an active role, not a desk job, requiring engagement with prospects, property walks, and home inspections. The successful candidate will join a high-performing, collaborative team where recognition and promotion are tied to commitment and results. The role may require working outside standard hours for resident events or during weather challenges.

Requirements

Leadership/management experience
Attention to detail
Strong Communication Skills: great listener, confident and warm connection with others, both in person and in writing
Customer-First Mindset: loves helping people and solving problems, even when things get tough
Positive Energy: shows up with enthusiasm and a can-do attitude every day
Team Spirit: pitches in wherever needed and cares about team success over individual credit
Motivation & Drive: goal-oriented, organized, and eager to grow
Adaptability: manages interruptions, shifting priorities, and fast-paced days with ease and grace
Initiative: not afraid to jump in, whether greeting someone or taking ownership of a task

Nice To Haves

Previous property management experience (not needed if solid management experience from customer service, sales or hospitality environments)

Responsibilities

Work with prospects interested in learning about communities
Answer internet leads, phone calls, schedule appointments, and conduct community tours for prospects
Process leasing applications, prepare lease paperwork, request security deposits, and facilitate lease signing for leaseholders
Provide excellent customer service to residents, assisting with needs such as renewals, notice to vacate, early termination, adding a pet, transferring apartments, and account inquiries
Collaborate with maintenance, inspect apartments upon readiness, monitor property needs, and follow up with residents regarding work orders or maintenance issues
Create a positive move-in experience for residents
Work with residents during move-out, processing move-outs and security deposit dispositions
Post rent payments and follow up on outstanding balances
Plan, prepare, and host resident activities
Lead the team, assist with training, and help accomplish goals
Assist the Property Manager as needed