Assistant Property Manager (Hope Heights Tower)

WinnCompanies•Memphis, TN

About The Position

WinnCompanies is seeking an Assistant Property Manager to join our team at Hope Heights Tower, a 147-unit affordable housing community located in Memphis, TN. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.

Requirements

High school diploma or GED equivalent.
Less than 1 year of relevant work experience.
Less than 1 year of supervisory experience.
Experience with various computer systems, including Microsoft Office.
Outstanding verbal and written communication skills.
Excellent customer service skills.
Superb attention to detail.
Willingness to learn and be trained.
Ability to multi-task in a fast-paced office environment.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Associate’s degree.
Experience with Yardi or RealPage property management software.

Responsibilities

Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
Assist in all facets of physical and financial management as needed and assigned.
Act as Property Manager in absence of the Manager for specified amounts of time.
Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Benefits

Regular full-time US employees are eligible to participate in the following benefits:
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
To learn more, visit winnbenefits.com