Assistant Property Manager for Northside Townhomes

NHE, Inc.•Spartanburg, SC

About The Position

Responsible for the efficient operation of the assigned property under the direction of the Property Manager. On a daily basis, the Assistant Property Manager performs the tasks associated with the operation of the property including managing the sales function, pricing, collections, administration, resident services, and maintenance. The APM is also responsible for overseeing all sales activities in assigned property from lead generation through close. This includes leading the sales team and ensuring the successful leasing of apartments by adhering to property policies and procedures during the application process (e.g., qualifying potential residents, verifying applications etc.). Must be flexible and able to work varied schedule, including weekends and some holidays as required.

Requirements

College degree is preferred but not required. Good communication skills and an ability to interact with a wide range of people.
Property software (Yardi Voyager, Popcard, Payscan, Rent Café preferred)
Property Manager License preferred but required within six months of employment
Multifamily leasing, sales and/or customer service experience is required
Knowledge and comprehension of Fair Housing Laws
Able to meet/exceed sales objectives
Sales-minded individual with attention to detail
Excellent follow-up skills via email, text, writing and phone
Positive attitude, strong work ethic, reliable and self-motivated
Microsoft Office Suite including Word, Excel, and Outlook
Strong communication skills with outgoing personality
Professional written and verbal communication skills
Must have the ability to work with little direction maintaining confidentiality and professionalism.
Able to multi-task and be a team player

Responsibilities

Manage the sales process from start to finish to achieve sales goals
Find qualified leads through referrals, networking, electronic media, company supported advertisement and outreach marketing efforts
Monitor closing ratios and coach sales team to achieve sales goals
Monitor the accuracy of all leasing paperwork
Assist in ensuring all monthly rental payments and fees owed are accurately collected and posted
Help ensure the property and its apartment homes are of the highest quality via personal inspection
Use customer service skills to receive resident requests, complaints and comments, and then resolve concerns quickly and effectively
Ensures that all applicable deposits, rents, other fees and ancillary revenues are collected and deposited.