Assistant Property Manager

COUSINS EMPLOYEES LLC•Sandy Springs, GA

1d•Onsite

About The Position

Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20+ million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix. Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments. For more information, please visit www.cousins.com. The Assistant Property Manager assists in the day-to-day implementation of those policies, procedures and programs that will assure a well-managed, well-maintained property, placing maximum emphasis on positive response to concerns and needs of the customer and on increasing the value of the property being managed. This position is located in Atlanta, GA. This position is on-site. This is not a remote or hybrid position.

Requirements

A minimum of 2 years commercial property management experience
A high school diploma or GED equivalent is required.
Must work well with others and interact positively with customers and possess excellent verbal and written communication skills
Must be detail-oriented, well organized and can manage time and multiple projects efficiently to achieve the required results
Proficient use of Microsoft Office suite (including Word, Excel, PowerPoint, and Outlook) property management software, web-based software systems, and electronic file organization in a shared server environment is required
Must be able to define problems, collect data, establish facts, and draw valid conclusions
Responsiveness – Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position.
Customer Service – Demonstrate optimum customer service delivery while performing all job functions.
Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.
Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others.

Nice To Haves

A Bachelor’s degree is preferred

Responsibilities

Develops and maintains positive customer relations by creating and sustaining good will between landlord and customer and by providing consistently responsive quality services
Participates in the communication flow related to customer move-ins and move-out
Coordinates and assists with customer events, receptions, and orientations
Meets one on one with customers on a regular basis to communicate building current events and solicit feedback.
Prepares customer engagement program to maintain satisfaction with the building amenities and services
Oversees the property website and assures that information is current and correct
Performs property inspections to determine risk management liabilities, to assure that preventive maintenance and cleaning are performed according to contract standards and company policy, and to develop the capital improvement plan
Prepares property status reports, building inspection reports, tracking reports, correspondence, and files
Assists in management of contracted services for property maintenance.
Conducts competitive bid and selection process through use of standardized request for proposal and bid summary analysis.
Acts as liaison between service providers and Property Management
Assists in the training, supervision, and action of staff under the property emergency response program.
Assists with evacuation drills and response to any emergency, including after hours as needed to secure, protect, and arrange repairs under emergency conditions
Participates in construction projects including capital improvements, customer improvements, and major repairs.
Collaborates with the Construction Manager, Property Manager and Chief Engineer in design plan review, administration of contracts, quality control, and project delivery
Assists in preparing the operating budget: revenue, expenses, capital plan, and operating expense management
Works with Property Managers in preparing monthly financial reports such as accruals, budget variance reports, and forecast reports
Reviews and approves monthly recurring billing and miscellaneous billing
Reconciles monthly invoices of the major service providers (i.e., janitorial, security, trash removal, etc.) to ensure accuracy, and prepares reports for billing monthly
Understands methods of calculating operating expense prorate shares, prepares, and reviews calculations, and approves customer statements
Responsible for reviewing and approving invoices.
Works with Administrative Manager on accounts receivable, collection activities and maintenance of accounts payable on a current basis
In conjunction with Administrative Manager and Property Manager, completes operating expense review and Customer calculation sheet preparation
Prepares annual rental letter communication to Customers
Administers leases on matters pertaining to contractual performance, including leasehold rights and landlord and customer obligations
Prepares rental commencement letters and lease required notices
Reviews lease abstracts provided by Lease Administration
Supports the Leasing team by preparing vacant space and participating in tours
Reviews lease draft language from counsel to incorporate property specific terms