ASSISTANT PROPERTY MANAGER
About The Position
Parkside at South Tryon Apartments is looking for an Assistant Property Manager. This position plays a key role in the day-to-day operations and overall success of the community, serving as a vital connection between the Property Manager, residents, prospects, and the onsite team. You’ll be a steady, professional presence who helps ensure residents feel supported and the community runs efficiently. This role is a dynamic blend of customer service, leasing, accounting, and operations. It’s ideal for someone who is warm and approachable, highly organized, detail-oriented, and confident managing multiple responsibilities. You’ll assist with accounts receivable, renewals, leasing, resident relations, and administrative functions that keep the community performing at its best.
Requirements
- High school diploma or GED required.
- Two years or more of residential property management experience or related position within customer service, hospitality, or sales industry.
- Minimal travel.
- Frequent walking, stairs, standing, climbing, crouching, kneeling, and reaching. Ability to lift, push and pull up to 40 pounds.
- Valid driver's license and reliable, personal automobile for local job related travel.
- Strong administrative, organizational, and time-management skills
- A warm, friendly communication style with a customer-focused mindset
- Ability to connect with a wide range of personalities and situations
- Experience in property management, hospitality, customer service, or sales
- Comfort working in a fast-paced environment with shifting priorities
Nice To Haves
- Certified Apartment Manager (CAM) or Certified Property Manager (CPM) a plus!
Responsibilities
- Support monthly rent collection, posting, and resident notifications
- Assist with delinquency management, move-out charges, deposit accounting, and reporting
- Tour apartment homes and assist with leasing, lead follow-up, and application processing
- Help coordinate renewals and maintain accurate resident files
- Enter and follow up on service requests to ensure resident satisfaction
- Contribute to marketing efforts, outreach, and online advertising
- Maintain renters insurance compliance and support community programs and activities
- Communicate professionally with residents, prospects, and team members
- Exercise good judgment and act in the best interest of the community and Company
Benefits
- Health, dental, vision
- 401(k) with company match
- PTO
- Short- and long-term disability
- Life insurance
- Paid parental leave
- Rent discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
