Assistant Property Manager Luxury Downtown Community
About The Position
We’re seeking a professional, detail‑oriented Assistant Property Manager to support daily operations at a luxury residential community in downtown Columbus. Under the direction of the Property Manager, this role helps ensure strong financial performance, exceptional resident satisfaction, and smooth office operations. The ideal candidate is organized, confident, and comfortable balancing administrative responsibilities with resident interaction. This person thrives in a fast‑paced environment, communicates with professionalism, and understands the elevated service expectations of a luxury community.
Requirements
- Bachelor’s degree
- Associate degree
- 2+ years of experience in retail sales, leasing, or customer‑focused service
- Professional appearance and demeanor
- Strong customer‑service and resident‑relations skills
- Excellent organizational and multi‑tasking abilities
- Strong written and verbal communication skills
- Knowledge of leasing practices and collections preferred
- Ability to work independently and as part of a team
Nice To Haves
- Yardi experience preferred
- A polished professional who thrives in a luxury environment
- A detail‑driven multitasker with strong follow‑through
- A confident communicator who builds trust with residents and prospects
- Someone who can support operations while delivering exceptional service
- A proactive team member who anticipates needs and solves problems efficiently
Responsibilities
- Support the Property Manager in all aspects of community operations
- Capably manage the community in the Property Manager’s absence
- Handle daily office responsibilities, including rent collection and bank deposits
- Process applications, verify information, and maintain confidential resident files
- Prepare and maintain accurate records in accordance with company policies
- Process accounts payable and receivables as instructed
- Prepare weekly traffic, leasing, and renewal reports
- Keep advertising, online listings, and website information up to date
- Show apartments and guide prospects through the leasing process
- Coordinate all move‑ins and move‑outs, including inspections and documentation
- Assist with resident relations and support retention efforts
- Respond to resident inquiries with professionalism and urgency
- Follow up on prospective leads and maintain strong communication with applicants
- Participate in community events and engagement initiatives
- Collaborate with the Property Manager and on‑site team to maintain a high‑quality living environment
- Process maintenance service requests and ensure timely follow-up
- Support outreach marketing efforts as directed
- Assist with special projects or assignments from the Property Manager or Regional Manager
Benefits
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
