Assistant Property Manager

Brookfield Asset Management • Charlotte, NC

125d

About The Position

Assists the Property Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trained on Property Manager functions and acts in that capacity in the Manager’s absence. Assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Monitors regulatory compliance and company policies and procedures related to property management. Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff. Assists in the management of efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods. Responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary. May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries. Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests. Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections. Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary.

Requirements

• High School Diploma/GED required.
• Associate Degree in Property Management or Accounting/Bookkeeping preferred.
• 1-2 years of experience in Leasing, Bookkeeping, or Operations required.
• Valid driver’s license may be required depending on property needs.
• Skills in fair housing laws, property management, and Microsoft Office required.

Nice To Haves

• Experience with affordable housing programs.
• Familiarity with Yardi software.
• Strong customer service skills.
• Ability to follow through and demonstrate personal accountability.

Responsibilities

• Assist the Property Manager with general administration of the property.
• Perform management functions with daily operations of the apartment community.
• Act in the capacity of Property Manager in their absence.
• Maintain the physical asset and performance of the property.
• Monitor regulatory compliance and company policies related to property management.
• Support and ensure proper use of property management software systems.
• Respond to emergency situations and contact appropriate agencies.
• Prepare purchase orders and process vendor invoices.
• Maintain knowledge of maintenance programs and respond to resident maintenance requests.
• Prepare service orders and distribute to associates for completion.
• Ensure completion of resident service requests.
• Maintain knowledge of leasing policies and perform leasing functions.
• Meet with prospective residents and determine eligibility.
• Show vacant and model suites and property amenities.
• Collect funds related to applications, security deposits, and rentals.
• Conduct move-in and move-out inspections.
• Collect rent from residents and follow up on delinquent rents.

Benefits

• Full benefits package.
• Generous paid time off.
• 401(k) with company match.
• Growth and advancement opportunities.
• Lucrative referral bonus program.
• Associate rental discount for on-site living.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees