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Stor-N-Lock Self Storage - Aurora, CO

posted about 2 months ago

Full-time - Entry Level
Onsite - Aurora, CO
11-50 employees

About the position

The Assistant Property Manager at Stor-n-Lock Self Storage is responsible for overseeing the daily operations of two self-storage facilities in Aurora and Highlands Ranch, CO. This full-time role focuses on providing excellent customer service, achieving sales goals, and maintaining a clean and safe environment for customers. The position requires strong interpersonal skills, the ability to adapt to various customer personalities, and a commitment to integrity and responsibility in managing property operations.

Responsibilities

  • Provide excellent customer service to clients.
  • Meet sales goals through unit rentals, unit insurance, and moving supplies.
  • Conduct daily lock checks and property walks.
  • Collaborate and communicate with vendors.
  • Guide new customers through rental processes and agreements.
  • Work independently on daily tasks and cooperate with team members.
  • Lift and move items weighing 50+ lbs as needed.
  • Run errands for the facility and travel to nearby store locations occasionally.
  • Effectively communicate and craft professional emails.
  • Manage cash with precision, balance receipts, and conduct collection efforts.
  • Post payments and process daily bank deposits accurately and timely.
  • Maintain accurate records and handle customer inquiries in person or by phone.
  • Ensure the facility is kept to a high cleanliness standard through various maintenance tasks.

Requirements

  • Strong sales and customer service skills.
  • Minimum of two years of customer service experience.
  • Minimum of two years of property management experience.
  • Valid driver's license with access to reliable transportation.
  • High school diploma or GED equivalent; college education is a plus.
  • Ability to perform general physical maintenance tasks.
  • Strong computer skills.

Nice-to-haves

  • Spanish speaking ability is a huge plus.
  • Experience in property management, retail sales, or customer-focused sales roles.
  • Prior leadership roles and experience supervising others.

Benefits

  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
  • Performance bonuses
  • Simple IRA program with company match
  • LifeMart discounts on various products and services.
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