Assistant Property Manager – Portfolio Operations

! Search For Your Next Opportunity.•Chicago, IL

3d•$60,000 - $78,000•Hybrid

About The Position

Draper and Kramer is a family owned company with over 130 years of experience providing vertically integrated property and financial services throughout the United States. Specifically, our services include multi-family residential and commercial property management, acquisition, development, debt and equity commercial financing. We offer opportunities for career advancement, a supportive work environment and competitive benefit packages. We encourage you to learn more about joining the Draper and Kramer team! The Assistant Property Manager – Portfolio Operations works with multiple Property Managers in the general administration of properties. This role will perform the administrative and accounting functions to ensure operational excellence within their portfolio. This role will require traveling to various properties to provide additional management office support as needed. Schedule Monday - Friday: 8:30AM - 5:00PM Hybrid position with 2 days in the corporate office. Onsite at properties as needed.

Requirements

Minimum 1-3 years of property management or equivalent experience
Illinois leasing license, or ability to obtain, within 120 days from date of hire
Proficiency in Microsoft Office products
Excellent interpersonal, verbal, and written communication skills
Ability to maintain professional disposition while exercising judgment and discretion in work
Must be a self-starter and able to multi-task
Ability to work in a fast-paced work environment
Strong time management, organizational and problem-solving skills
Eagerness to provide best in class resident experience
Must be in the Chicagoland area

Nice To Haves

Illinois Broker License preferred
Yardi experience a plus

Responsibilities

Provide support for Property Manager with the creation of multiple financial reports throughout the month
Provide top-level customer service as required for all residents
Develop and maintain open lines of communication with all residents
Monitor and analyze property metrics through property management software reporting and delivering the appropriate feedback to the Property Manager
Maintain accurate resident records
Coordinate and track all resident-based receivables
Create resident communications
Maintain and supervise a lease renewal program following the properties and management company guidelines and goals
Adheres to all federal, state and local laws, as well as all policies and procedures contained in the manuals issued by Draper and Kramer, Incorporated or as otherwise communicated (verbally or in writing) to site employees
Serve as additional support and provide in-person coverage to management offices as needed