Assistant Property Manager, Multifamily

Cushman & Wakefield • Littleton, MA

1d • Onsite

About The Position

The Multifamily Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service, at all times. Multifamily Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property. $28.00 - $30.00 per hour starting wage, eligible for benefits and additional earnings. Full-time on-site required schedule MON-FRI, plus SAT shifts for leasing/occupancy priorities.

Requirements

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Bachelor’s Degree preferred
• High School Diploma, GED, Technical or Vocational school required
• 3+ years of on-site Multifamily Leasing and/or Assistant Property Manager experience required.
• Yardi systems experience required.
• Full-time on-site required schedule MON-FRI, plus SAT shifts for leasing/occupancy priorities.

Nice To Haves

• Strong preference for CRM system experience, and Yieldstar, or similar pricing system experience.
• Income-based affordable housing / 40B exposure preferred.
• Knowledge of local Littleton, MA Multifamily market, and surrounding neighborhoods in community strongly preferred.

Responsibilities

• Ensuring the smooth running of our community in a fast-paced environment.
• Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion of company standards.
• Track and evaluate advertising, and all client traffic.
• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
• Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team.
• Perform any other related duties as required or assigned.

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED