Assistant Property Manager, Multifamily

Cushman & Wakefield • Chicago, IL

393d

About The Position

The Assistant Property Manager is responsible for maintaining the community to a market-ready standard and ensuring high-level service at all times. This role involves assisting the Property Manager with various operational tasks, building and motivating teams, and enhancing customer satisfaction to maximize property performance.

Requirements

• Bachelor's Degree preferred; High School Diploma, GED, Technical or Vocational school required.
• 3+ years of Property Management experience.
• 1+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills with excellent oral and written communication.

Nice To Haves

• Experience in a fast-paced property management environment.
• Knowledge of leasing and marketing strategies.

Responsibilities

• Ensure the smooth running of the community in a fast-paced environment.
• Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure compliance with company standards.
• Track and evaluate advertising and client traffic.
• Model the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with day-to-day operations of the on-site team, ensuring adherence to policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
• Maintain residents' files in accordance with company standards.
• Promote a positive living environment for residents through conflict resolution and follow-up.
• Manage and maintain all aspects of the community budget and finances.
• Work with leasing staff to meet leasing/marketing goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: High school or GED