Assistant Property Manager, Multifamily (Bilingual)

Multifamily-posted about 1 year ago
Full-time • Mid Level
Marietta, GA
Specialty Trade Contractors
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The Assistant Property Manager, Multifamily (Bilingual) at Amber Grove at Olley Creek is responsible for maintaining the community to a market-ready standard while ensuring high levels of service. This role involves assisting the Property Manager with various operational tasks, building and motivating a high-performing team, and enhancing customer satisfaction to drive renewals and profitability.

  • Ensure the smooth running of the community in a fast-paced environment.
  • Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
  • Provide superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
  • Complete lease/renewal paperwork to ensure compliance with company standards.
  • Track and evaluate advertising and client traffic.
  • Model the Cushman & Wakefield mission to be the best national management company.
  • Assist the Property Manager with day-to-day operations of the on-site team, ensuring adherence to policies and procedures.
  • Maintain effective on-site staff through interviewing, hiring, and coaching.
  • Maintain residents' files in accordance with company standards.
  • Promote a positive living environment through prompt conflict resolution and consistent follow-up.
  • Manage and maintain all aspects of the community budget and finances.
  • Work with leasing staff to ensure leasing/marketing goals are met.
  • Bachelor's Degree preferred; High School Diploma, GED, or Technical/Vocational school required.
  • 3+ years of Onsite Property Management experience.
  • 1+ years of Management experience.
  • Yardi software experience required.
  • Bilingual in English and Spanish, both verbal and written.
  • Experience in customer service roles.
  • Knowledge of local real estate market trends.
  • Health insurance coverage.
  • 401k retirement savings plan.
  • Paid holidays and vacation time.
  • Professional development opportunities.
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